Shipping + Returns
We hope you LOVE your purchase from Indulgence Jewelers! All ONLINE SALES are final, however we are more then happy to exchange an item if their is something wrong with the order or the product has a defect. Exchanges can only be done 7 days after delivery, anything after will be issued a store credit. Please contact us within 7 days at firstname.lastname@example.org or call us 302-426-9811.
- We will ship your items out 48 hours after we receive your payment from our secure system.
- We charge a flat rate of $7.00 to ship your items unless you request faster shipping services.
- All SPECIAL ORDERS and PERSONALIZED items are FINAL SALE, and will not be refunded after the order is placed.
- We are not responsible for return shipping charges, and the original shipping charges are not refundable.
- You should expect to receive your credit within three-four weeks of giving your package to the return shipper, but in most cases more quickly.
- We suggest you get tracking for return packages for we are not responsible for any lost in transit packages.
PLEASE SEND YOUR RETURNS TO:
4001 Kennett Pike, Suite 130
Greenville, DE 19807